Features Customers Now Expect From Automatic Car Washes

Years ago, customers would take their car to a local car wash, an attendant would step out, and their car would get washed while they waited. However, a few decades ago, automatic car washes became pretty much standard at most locations. Today pretty much every car wash a customer visits will have an automatic setup to some degree. Therefore, there are certain aspects of modern car wash services that most customers expect. 

As the owner of a car wash that is investing in new automatic car wash equipment or supplies, it is important to anticipate what your customers will expect. This allows you to make informed investment decisions that will keep drivers coming to your place of business to get their rides clean. Take a look at a few features customers now expect from automatic car washes. 

An Experience

LED light shows, music, colored suds, certain scents—all of these features at an automatic car wash are not necessary to clean cars. Nevertheless, these experiences are undeniably important because modern car wash visitors expect them. In fact, if you skip on the fragranced vehicle cleaning solutions or never install LED lights, a visitor may view you as not as modern as other places. Unfortunately, this could also mean those drivers go to the next nearest place the next time they need a wash. 

Loads of Wash Options 

Offering multiple wash options allows the car owner to choose how extensively they want their vehicle cleaned and how much they want to spend. Therefore, make sure you invest in automatic car wash equipment that allows customers to pick and choose between different service levels. A few options to consider include: 

• Polishing rinse 
• Undercarriage washing 
• Tire polishing solution 

Speed 

One reason automated car washes became so popular was that you could pull in and get your car fully cleaned in a matter of minutes. This expectation must continue to be met, which can only be done with the right equipment. If your automatic scrubbers or blow-dryers take too long, this could be viewed as an outdated setup. 

Automated Drying 

Few things are as frustrating as paying to get your vehicle cleaned, pulling away, and seeing that you have water spots all over your vehicle. The easiest way to avoid water spots is to make sure customers get their vehicles dried before they leave. Therefore, installing a good dryer system at the end of the automatic car wash cycle is a worthy investment. 

For more information, contact an automatic car wash equipment supplier today.